Are you tired of your resume being lost in the sea of applicants? Want to stand out from the crowd? Well, look no further than the skills of a server. That’s right, the skills you acquire while working in the food service industry can be valuable assets to any job.
First off, servers are experts in multitasking. Juggling multiple tables, orders, and requests all at once is no easy feat. This skill translates well to any job that requires managing multiple tasks at once. Plus, servers have the ability to remain calm and collected under pressure, making them a valuable asset in any fast-paced work environment.
But that’s not all, servers also possess excellent communication skills. From taking orders to dealing with difficult customers, servers know how to effectively communicate with a wide range of people. This skill is crucial in any job that requires interacting with clients or customers. So, don’t underestimate the skills of a server when it comes to crafting the perfect resume.
Server Skills for Resume
When it comes to writing a resume for a server, it’s important to highlight the skills that make you stand out from the rest. A good server should have a mix of hard and soft skills that demonstrate their ability to provide excellent customer service while keeping the restaurant running smoothly.
Hard Skills
Hard skills are specific technical abilities that can be taught and measured. As a server, some hard skills that you should include on your resume are:
- POS system proficiency
- Knowledge of food and beverage menus
- Ability to handle cash and credit card transactions
- Ability to multitask in a fast-paced environment
- Ability to handle difficult customers and complaints
Highlighting these skills on your resume shows that you have the technical knowledge and experience to perform the duties of a server.
Soft Skills
Soft skills are personal attributes that enable someone to interact effectively with others. As a server, some soft skills that you should include on your resume are:
- Excellent communication skills
- Ability to work in a team
- Positive attitude and friendly demeanor
- Ability to remain calm under pressure
- Flexibility and adaptability
Emphasizing these skills on your resume shows that you have the interpersonal skills necessary to provide excellent customer service and work well with your colleagues.
Skill Set
When writing your server resume, it’s important to showcase your entire skill set. This includes both hard and soft skills, as well as any additional skills that make you stand out from the crowd. Some additional skills that you might want to include are:
- Knowledge of wine and cocktail pairings
- Ability to upsell and increase sales
- Experience with catering events
- Ability to work in a fine dining environment
- Language proficiency (if applicable)
By highlighting your full skill set, you can show potential employers that you have a wide range of abilities that make you an asset to any restaurant.
In conclusion, when writing a server resume, it’s important to showcase both your hard and soft skills, as well as any additional skills that make you stand out. By emphasizing your full skill set, you can demonstrate your ability to provide excellent customer service while keeping the restaurant running smoothly.
Customer Service Skills
When it comes to being a server, customer service skills are key. You need to be able to communicate effectively with customers, upsell items on the menu, and provide a great dining experience. Let’s take a look at some of the most important skills you should have in this area.
Communication Skills
First and foremost, communication is key. You need to be able to interact with customers in a friendly and professional manner. This means having good interpersonal skills, being an active listener, and knowing how to persuade customers without being pushy.
Upselling
Another important skill for servers is upselling. You want to be able to suggest additional menu items to customers without coming across as too salesy. This means knowing the menu inside and out, being able to make recommendations based on customer preferences, and knowing how to describe dishes in a way that makes them sound irresistible.
Dining Experience
Finally, you want to provide a great dining experience for your customers. This means being attentive to their needs, checking in on them regularly, and making sure they have everything they need to enjoy their meal. It also means being able to handle any complaints or issues that may arise in a professional and courteous manner.
In conclusion, being a great server requires a combination of customer service, communication, and dining experience skills. By mastering these skills, you can provide a top-notch experience for your customers that will keep them coming back for more.
Menu Knowledge and Order Taking
As a server, it’s essential to have a solid understanding of the menu and the ability to take orders accurately. These skills are crucial for providing excellent customer service and ensuring that your customers leave happy and satisfied.
POS System
In today’s digital age, most restaurants use a POS (point of sale) system to take orders. As a server, you must be familiar with the computer system used in your restaurant. You should be able to navigate the menu, input orders, and process payments quickly and efficiently. If you’re not tech-savvy, don’t worry! Most POS systems are user-friendly and easy to learn.
Menu Items
Knowing the menu inside and out is a must for any server. You should be able to answer questions about ingredients, preparation methods, and portion sizes. It’s also helpful to know which items are popular and which ones are not. This knowledge will allow you to make suggestions and guide your customers towards the best dishes on the menu.
Specials
Many restaurants offer daily specials that are not listed on the regular menu. As a server, it’s your job to know what these specials are and be able to describe them to your customers. You should also be aware of any special promotions or discounts that are currently being offered.
Substitutions
Customers often have specific dietary requirements or preferences that require substitutions or modifications to their orders. As a server, you should be familiar with the restaurant’s substitution policy and be able to make suggestions based on the customer’s needs. It’s also important to communicate any substitutions or modifications clearly to the kitchen staff to ensure that the order is prepared correctly.
In summary, having a strong understanding of the menu and the ability to take orders accurately is essential for any server. By familiarizing yourself with the POS system, menu items, specials, and substitution policies, you can provide excellent customer service and ensure that your customers leave happy and satisfied.
Teamwork and Professionalism
As a server, it is important to have excellent teamwork and professionalism skills. These skills are highly valued in the restaurant and hospitality industry. In this section, we will discuss how to showcase your teamwork and professionalism skills on your resume.
Experience
One of the best ways to demonstrate your teamwork and professionalism skills is by highlighting your experience in the restaurant industry. If you have worked in a busy restaurant, you likely have experience working with a team of servers, kitchen staff, and managers. Be sure to highlight any experience you have working in a team environment on your resume.
On-the-Job Training
Many restaurants offer on-the-job training programs to help new servers learn the ropes. These programs can be a great way to develop your teamwork and professionalism skills. During your training, you will learn how to work effectively with your team, communicate with customers, and handle difficult situations. Be sure to include any on-the-job training you have completed on your resume.
Certifications
In some states, servers are required to complete certifications related to alcoholic beverage regulation. These certifications can be a great way to demonstrate your professionalism and knowledge of the industry. Be sure to include any relevant certifications on your resume.
Overall, teamwork and professionalism are essential skills for servers. By highlighting your experience, on-the-job training, and certifications on your resume, you can demonstrate your ability to work effectively in a team environment and provide excellent customer service.
Attention to Detail and Food Safety
As a server, you need to be detail-oriented and have excellent food safety skills. These skills are crucial for ensuring the safety and satisfaction of your customers. Here are some sub-sections that will help you understand the importance of attention to detail and food safety in the kitchen and bar.
Food Handling
When it comes to food handling, attention to detail is essential. You need to be able to handle food safely and hygienically to prevent contamination. This means washing your hands regularly, wearing gloves when necessary, and keeping your work area clean and organized.
Ingredients
Knowing your ingredients is also crucial for food safety. You need to be able to identify potential allergens and handle them with care. You also need to know how to store and prepare ingredients properly to prevent spoilage and contamination.
Cleanliness
Keeping your work area clean is essential for food safety. You need to be able to clean and sanitize your work area and equipment regularly. This includes wiping down surfaces, washing dishes, and disposing of trash properly.
Food Safety
Food safety is a top priority in any kitchen or bar. You need to be able to identify potential hazards and take steps to prevent them. This includes keeping food at the proper temperature, checking for signs of spoilage, and following safe cooking practices.
In summary, attention to detail and food safety are essential skills for any server. By being detail-oriented and knowledgeable about food safety, you can ensure the safety and satisfaction of your customers. So, keep these skills in mind as you prepare your resume and get ready to impress your potential employers!
Time Management and Multitasking
Being a server is not just about serving food and drinks, it’s about managing your time efficiently and multitasking like a pro. Your ability to handle multiple tasks at once and still keep your cool is an essential skill that should be highlighted on your server resume. Here are some key areas where your multitasking skills will come in handy:
Shift
As a server, you may work long and unpredictable hours. You need to be able to manage your time effectively during your shift, ensuring that all your tables are served promptly and efficiently. You also need to be able to balance your workload, knowing when to prioritize certain tasks over others.
Adaptability
Working in a restaurant can be unpredictable, and you need to be able to adapt to changes quickly. Whether it’s a last-minute reservation or a sudden rush of customers, you need to be able to adjust your workload and priorities accordingly.
Memory
As a server, you need to be able to remember multiple orders and requests at once. You should have a good memory for details, including food allergies, special requests, and dietary restrictions. This will help you avoid mistakes and ensure that your customers are satisfied.
Detail Oriented
Attention to detail is crucial in the server position. You need to be able to keep track of multiple orders, ensuring that each one is prepared correctly and delivered to the right table. You also need to be able to pay attention to small details, such as the cleanliness of the restaurant and the presentation of the food.
Stamina
Working as a server can be physically demanding, and you need to have the stamina to keep up with the pace. You should have good energy levels and be able to stay on your feet for long periods of time. Building up your stamina through regular exercise and a healthy diet can help you excel in this role.
In conclusion, time management and multitasking are essential skills for any server. By highlighting your ability to manage your time efficiently and handle multiple tasks at once, you can make your server resume stand out from the crowd. So, get ready to multitask like a pro and impress your customers with your excellent service!
Resume Writing Tips
So, you want to be a server? Great choice! Serving can be a fun and rewarding job, but first, you need to get hired. And to get hired, you need a killer resume. Here are some tips to help you stand out from the crowd.
Resume Template
First things first, you need a resume template. Don’t worry, you don’t have to be a graphic designer to create a professional-looking resume. There are plenty of free templates available online that you can use. Just make sure to choose one that is clean and simple, with plenty of white space.
Resume Format
When it comes to resume format, there are two main options: chronological and reverse-chronological. Chronological is the most common, where you list your work experience in order from most recent to least recent. Reverse-chronological is the opposite, where you list your work experience in order from least recent to most recent. Choose the format that works best for you.
Resume Skills Section
Make sure to include a skills section in your resume. This is where you list all of the skills that make you a great server. Some examples might include:
- Excellent customer service skills
- Ability to multitask in a fast-paced environment
- Knowledge of food and beverage menus
- Experience with point-of-sale systems
Resume Summary
Your resume should also include a summary section at the top. This is where you give a brief overview of your work experience and skills. Keep it short and sweet, no more than a few sentences.
Achievements
Don’t forget to include any achievements or awards you’ve received in your previous server roles. This could be anything from being named Employee of the Month to increasing sales in your section.
Layout
When it comes to layout, keep it simple. Use bullet points to make your resume easy to scan, and use a consistent font throughout. And don’t forget to proofread for spelling and grammar errors!
Finally, make sure to save your resume as a PDF. This ensures that the formatting stays consistent across different devices and operating systems.
Location
If you’re applying for a server job in a specific location, make sure to include that location in your resume. This can help you stand out from other candidates who may not be local.
And there you have it, some tips to help you create a killer server resume. Good luck!
Interview Tips
When applying for a server position, it’s important to present yourself as a skilled and competent candidate. Here are some interview tips to help you stand out from the crowd.
Basic Math
As a server, you’ll need to be comfortable with basic math skills, such as calculating change and splitting bills. You don’t need to be a math genius, but it’s important to be accurate and efficient. Brush up on your arithmetic skills before the interview to make sure you’re ready for any math-related questions.
Problem-Solving
Servers often encounter unexpected challenges, such as a customer with a food allergy or a kitchen mix-up. Being able to think on your feet and come up with creative solutions is an important skill for any server. Be prepared to share examples of how you’ve resolved conflicts or handled difficult situations in the past.
First Impression
Your first impression is crucial when it comes to landing a server job. Dress professionally, arrive on time, and be friendly and engaging. Remember, you’re not just selling your skills as a server, but also your personality and demeanor. A positive attitude can go a long way in making a great first impression.
Job History
Employers want to see that you have relevant job experience, but they also want to know that you’re reliable and committed. Be prepared to discuss your job history and explain any gaps in employment. Highlight any transferable skills you’ve gained from previous jobs, such as decision-making or conflict resolution.
Other Tips
- Be prepared to lift heavy trays and stand for long periods of time.
- Show flexibility in your schedule and willingness to work weekends and holidays.
- Research the restaurant beforehand to show you’re interested in the job.
- Practice good communication skills and show that you can work well in a team environment.
Remember, the interview is your chance to showcase your skills and personality. With these tips in mind, you’ll be well on your way to landing your dream job as a server.
Conclusion
Well, congratulations! You’ve made it to the end of our guide on the skills of a server for your resume. We hope you’ve learned a lot and are now ready to take the restaurant industry by storm.
Remember, being a server is not just about carrying plates and taking orders. It’s about being a detail-oriented, cash-handling, wine-pouring, communicator extraordinaire. You need to have the patience of a saint, the interpersonal skills of a diplomat, and the resolve to deal with any conflict that comes your way.
But don’t worry, you don’t have to be a superhero to be a great server. You just need to be able to multitask like a pro, make quick decisions on the fly, and have a good understanding of computer systems.
So, what have we learned today? Here are the key takeaways:
- The hospitality industry is all about making people feel welcome and comfortable. As a server, you are the face of the restaurant, so it’s important to be friendly, approachable, and welcoming to all customers.
- Cash handling is an important part of the job, so you need to be comfortable with basic math and be able to handle money quickly and accurately.
- Wine knowledge is a plus, but not a requirement. If you’re not a wine expert, don’t worry. Just be honest with your customers and willing to learn.
- Communication is key. You need to be able to communicate clearly and effectively with customers, kitchen staff, and other servers.
- Patience is a virtue. Customers can be difficult, but it’s important to remain calm, cool, and collected at all times.
- Conflict resolution is an important skill. You need to be able to handle any conflicts that arise between customers or with kitchen staff.
- Decision making is a must. You need to be able to make quick decisions on the fly, whether it’s recommending a dish or dealing with a customer complaint.
- Multitasking is essential. As a server, you’ll be juggling multiple tables, orders, and requests at once, so you need to be able to multitask like a pro.
So, there you have it! With these skills under your belt, you’ll be well on your way to becoming a top-notch server. Good luck out there, and don’t forget to smile!
